3KON Math

Last Updated: May 17, 2026

We recommend that you read, print, or save a copy of this Privacy Policy for your future reference.

1. Introduction

1. This Privacy Policy explains how 3KON Math, operated by Trikona Eduverse Private Limited, collects, uses, stores, and protects personal information provided by website visitors, parents, guardians, and students.
2. By using our website, platform, courses, services, or digital learning resources, you agree to the collection and use of personal information in accordance with this Privacy Policy.
3. 3KON Math is a school-level Math learning platform designed to support students from Classes 6 to 10 through structured learning, recorded lessons, scheduled live support, doubt-clearing support, and Interactive Math Visual Labs.

2. Information We Collect

We may collect, store, and use the following types of personal information:

• Device and website usage information, such as IP address, browser type, operating system, referral source, page views, time spent on the website, and website navigation paths.
• Registration, enquiry, demo booking, or course access information, including student name, parent/guardian name, class, email address, phone number, and login details.
• Learning activity information, such as course access, lesson progress, quiz performance, practice activity, live session participation, and interactions with Interactive Math Visual Labs.
• Communication information, including messages, enquiries, support requests, feedback, and email notification preferences.
• Purchase or transaction information, including billing details, phone number, email ID, course selected, payment date, order ID, and payment reference ID.
• Any other information voluntarily submitted through our website, forms, email, phone, WhatsApp, or support channels.

Before providing personal information of another person, such as a student or child, you must have the authority or consent to share that information with us.

3. Children’s Privacy and Parental Consent

1. Our services are designed for school students, including students from Classes 6 to 10. We require that student accounts, purchases, and course access be created or approved by a parent or legal guardian.
2. We do not knowingly collect personal information directly from children without parental or guardian involvement.
3. Parents or legal guardians may contact us to review, correct, update, or request deletion of their child’s personal information, subject to legal, security, transaction, and service-related retention requirements.

4. How We Use Personal Information

We may use personal information to:

• Operate, manage, and improve our website, platform, courses, and services.
• Create and manage student or parent accounts.
• Provide access to recorded lessons, scheduled live support, live sessions, Math Visual Labs, and other digital learning resources.
• Provide available starter content, first released lesson/topic access, structured content release updates, and live batch or support schedule communication.
• Personalize the learning experience and support student progress.
• Respond to enquiries, demo class requests, support requests, refund queries, payment queries, and access-related issues.
• Send service-related communications, such as login information, access updates, batch schedule updates, support responses, payment confirmations, refund updates, and important course updates.
• Send invoices, payment reminders, transaction confirmations, and refund-related updates where applicable.
• Maintain website security, prevent fraud, and protect our users, business, and platform.
• Comply with legal, regulatory, accounting, tax, and record-keeping requirements.

5. Payments and Financial Transactions

1. All financial transactions are handled through secure third-party payment service providers or RBI-authorized payment aggregators, where applicable.
2. We share information with payment service providers only to the extent necessary for processing payments, refunds, payment confirmations, transaction support, complaints, and related queries.
3. We do not store credit card numbers, debit card numbers, UPI PINs, net banking passwords, card CVV, or full banking credentials on our servers or learning platform.
4. Payment-related information may be retained by us or our payment service providers as required for tax, accounting, legal, audit, dispute resolution, fraud prevention, and transaction record requirements.
5. Payment data is handled by the relevant payment service providers in accordance with applicable laws and their own security standards.

6. Sharing Personal Information

1. We may disclose personal information to our employees, officers, support team, instructors, service providers, professional advisers, technical partners, and suppliers only where reasonably necessary for the purposes described in this Privacy Policy.
2. We may disclose personal information where required by law, regulation, court order, or government authority.
3. We may disclose personal information in connection with legal proceedings or potential legal proceedings.
4. We may disclose personal information to protect our legal rights, prevent fraud, reduce risk, or enforce our terms and policies.
5. We may disclose personal information to service providers who help us operate our website, learning platform, communication systems, payment processing, analytics, hosting, or support services.
6. Except as described in this Privacy Policy, we do not sell personal information to third parties.

7. Data Storage, International Processing, and Payment Data

1. General platform data, such as student profiles, course progress, learning activity, support communication, and Math Visual Lab usage data, may be stored or processed using secure servers, cloud platforms, learning management systems, or service providers located in India or other countries.
2. By using our website, platform, or services, you understand that non-payment-related information may be transferred, stored, or processed in locations where our service providers operate, subject to reasonable safeguards.
3. Payment and financial transaction data is handled through secure third-party payment service providers or RBI-authorized payment aggregators, where applicable.
4. We do not store credit card numbers, debit card numbers, UPI PINs, net banking passwords, card CVV, or full banking credentials on our servers or learning platform.
5. Payment-related data is processed and stored by the relevant payment service providers in accordance with applicable laws and their own security standards.

8. Data Retention

1. We retain personal information only for as long as necessary for the purposes for which it was collected.
2. We may retain information for longer periods where required for legal, accounting, tax, security, fraud prevention, dispute resolution, transaction history, or regulatory compliance purposes.
3. Learning progress, access records, support communication, and transaction-related information may be retained as needed to provide services, resolve issues, and maintain proper records.

9. Security of Personal Information

1. We take reasonable technical and organizational precautions to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
2. Personal information may be stored on secure systems, password-protected platforms, cloud services, and access-controlled systems.
3. You acknowledge that transmission of information over the internet is not completely secure, and we cannot guarantee absolute security of data transmitted online.
4. You are responsible for keeping your login credentials confidential. We will not ask you to share your password except when you log in through the official platform.
5. In the event of a data security incident, we will take reasonable steps to assess the issue and notify affected users or relevant authorities where required by applicable law.

10. Your Rights

1. You may request correction, update, or deletion of personal information by contacting us at [email protected].
2. Parents or legal guardians may request correction or deletion of their child’s personal information.
3. We will process such requests within a reasonable time, subject to legal, security, transaction record, tax, accounting, dispute resolution, and service-related retention requirements.
4. We may need to verify your identity or authority before processing correction or deletion requests.

For data privacy-related requests, complaints, or grievances, users may contact our designated Grievance Officer:

We will make reasonable efforts to acknowledge privacy-related grievance requests within 24 hours of receiving complete details and resolve them within 7 business days, depending on the nature and complexity of the issue.

11. Cookies

1. Our website may use cookies and similar technologies to improve website functionality, user experience, platform performance, analytics, and security.
2. A cookie is a small file stored on your device by your browser.
3. Cookies may be session cookies or persistent cookies.
4. Cookies may not directly identify you, but information collected through cookies may be linked with other information we collect.
5. Most browsers allow users to block, delete, or manage cookies through browser settings.
6. Blocking cookies may affect the functionality of our website or platform, including login, interactive features, course access, and learning tools.
7. Where required, we may display a cookie notice or consent banner on our website.

12. Third-Party Websites and Services

1. Our website may include links to third-party websites, tools, platforms, or services.
2. We are not responsible for the privacy policies, practices, content, or security of third-party websites or services.
3. Users should review the privacy policies of third-party websites before sharing personal information with them.

13. Course Access and Digital Delivery

1. 3KON Math provides digital learning access through a structured digital learning model, which may include recorded lessons, Interactive Math Visual Labs, scheduled live support, doubt-clearing support, structured content release, and related learning resources.
2. After successful payment verification, starter learning access begins with available recorded lessons, starter topics, and available Math Visual Labs.
3. Live batch allocation and live support schedule are shared within 24 to 48 hours after successful payment verification or enrollment confirmation.
4. Course content is made available step by step according to the 3KON Math structured learning sequence. Full chapters are not unlocked all at once.
5. For details about course access, digital delivery, content release, access duration, and related terms, please refer to our Delivery / Access Policy.

14. Updates to This Privacy Policy

1. We may update this Privacy Policy from time to time by publishing a revised version on our website.
2. The updated version will be effective from the date mentioned at the top of the policy.
3. Users are encouraged to review this page occasionally to stay informed about how we protect personal information.

15. Our Details

This website is owned and operated by Trikona Eduverse Private Limited (CIN: U85499AP2023PTC112095).

Registered Office / Business Address:
Trikona Eduverse Private Limited
H. No. 7, Kasanagar, Jupadu Bungalow
Nandikotkur Bazar, Kurnool - 518401
Andhra Pradesh, India

For general support, users may contact us at [email protected]. For formal complaints or privacy-related grievances, you may contact our designated Grievance Officer at [email protected].

Related Links

For more information, please refer to: